We take pride in sourcing and creating quality products. All of our products may be returned for replacement or repair due to a manufacturer’s defect within one year of the original purchase date with your proof of purchase. Manufacturer's defects are for things like broken clasps.
All of our chains are sourced for quality. Chains break under stress and force. We do not replace broken chains.
After one year, an item can be repaired or replaced with like-quality materials at an additional cost.
Gold plated jewelry is covered under warranty for up to two years with proof of purchase. We will be happy to replace or re-plate any gold plated jewelry that is fading.
Lost items or items damaged due to normal wear and tear are not covered under our replacement policy.
Please see "Product Care" to avoid "wear and tear" issues.